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Communication and adherence

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      • In developed countries what percentage of patients with chronic illness take medicines as prescribed?
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      • According to Ley's cognitive model, what three things improve a patient's adherence?
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      • What problem did many studies find with informational leaflets for patients?
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      • What percentage of primary care funds are spent on medicines?
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      • What percentage of patients are unclear about the course of their illness?
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      • In healthcare surveys, what is the most common patient complaint, accounting for 60-70% of complaints?
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      • What is the most common type of therapeutic intervention in the NHS?
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      • In order to improve adherence, what information can be provided about a medication in addtition to a list of side effects?
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      • Information delivered at which points of a consultation tends to be remembered best by the patient?
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      • What are four common problems with the doctor-patient relationship?
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      • What percentage of information does a patient tend to remember from a consultation?
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      • What are four common problems with the quality of messages communicated to patients?
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      • What is the difference between a patient who is a "monitor" and a patient who is a "blunter"?
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      • What percentage of patients are unclear about the nature of their problem?
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Sc14, Sc14L07

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