Compare how you did.

• • • Question
    • Answer
  • • What problem did many studies find with informational leaflets for patients?
    • Too complex for most people to understand Show answerWrong Right
  • • In healthcare surveys, what is the most common patient complaint, accounting for 60-70% of complaints?
    • Low satisfaction with communication Show answerWrong Right
  • • In order to improve adherence, what information can be provided about a medication in addtition to a list of side effects?
    • List of beneficial effects Show answerWrong Right
  • • What is the difference between a patient who is a "monitor" and a patient who is a "blunter"?
    • The monitor wants to know as much information as possible about their illness, whereas the blunter doesn't want to know much about their illness Show answerWrong Right
  • • What percentage of primary care funds are spent on medicines?
    • 20% Show answerWrong Right
  • • What is the most common type of therapeutic intervention in the NHS?
    • Medicines Show answerWrong Right
  • • What are four common problems with the doctor-patient relationship?
    • Insufficient interest from Dr, Lack of empathy, Lack of patient involvement in decision-making, Failure to acknowledge patient's ideas, etc. Show answerWrong Right
  • • According to Ley's cognitive model, what three things improve a patient's adherence?
    • Understanding, Satisfaction, Recall Show answerWrong Right
  • • What are four common problems with the quality of messages communicated to patients?
    • Insufficient information, too complex, discrepancies in understanding between doctor and patient, disorganised information Show answerWrong Right
  • • What percentage of patients are unclear about the course of their illness?
    • 50% Show answerWrong Right
  • • Information delivered at which points of a consultation tends to be remembered best by the patient?
    • Beginning (primacy), end (recency) Show answerWrong Right
  • • In developed countries what percentage of patients with chronic illness take medicines as prescribed?
    • 50% Show answerWrong Right
  • • What percentage of patients are unclear about the nature of their problem?
    • 20% Show answerWrong Right
  • • What percentage of information does a patient tend to remember from a consultation?
    • 50% Show answerWrong Right

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Sc14, Sc14L07

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